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Contacting Bayer in the UK & Ireland

Please review the options below to choose the best contact for your enquiry.

Our Bayer teams in the UK & Ireland are available during UK business hours (9am to 5pm).

Adverse Events

Reporting adverse events - adverse events should be reported. Reporting forms and information can be found at www.mhra.gov.uk/yellowcard.

Adverse events should also be reported to Bayer plc (tel: 0118 206 3500 (24 hour message service);

e-mail: pvuk@bayer.com).

You may also wish to discuss any adverse events (including side effects) that you are experiencing with your healthcare professional (e.g. nurse, GP, pharmacist) or call NHS Direct.

For more information on how we process any personal data you share with us in relation to reporting adverse events please see our Privacy Policy.

Bayer Ltd - Ireland

For contact details for Bayer Ltd in Ireland, please visit the Bayer Ireland website.

Customer services

• Pharma: Tel: 0118 206 3131, email: orders-uk@bayer.com
• Radiology: Tel: 0118 206 3999, email: ukcustomersupport@bayer.com
• Consumer Health: Tel: 0118 206 3920, email: orders-uk@bayer.com

General enquiries

General suggestions, comments or questions for Bayer in the UK/Ireland region:
Please email Communications team (communications.UKIreland@bayer.com)
or call our switchboard. You can find our switchboard numbers here:

• Bayer plc, Reading: Tel: +44 (0)118 206 3000
• Crop Science, Cambridge: Tel: +44 (0)1223 226500
• Bayer Ltd, Dublin: Tel: +353 1 2999313

For specific business or product enquiries, please contact the Customer Service teams as listed above.

Media enquiries

Media enquiries - please use the contact details on the Media Contacts page.

Medical Information Enquiries

Please contact the relevant Bayer Medical Information Department:

• Pharmaceuticals: Enquiries regarding a prescription-only medicine (POM) 
  Tel: 0118 206 3116, e-mail: medical.information@bayer.co.uk
• Consumer Healthcare: Enquiries regarding a non-prescription medicine or product
  Tel: 0118 206 3232, e-mail: consumerhealthuk@bayer.com

For more information on how we process any personal data you share with us in relation to these activities please see our Privacy Policy.

Quality Complaints

Reporting a quality complaint - please report any quality complaint to the Product Technical Complaint department (e-mail:qualitycomplaints@bayer.com)